Thank you for visiting my store! Before purchasing the items, please read carefully the terms and conditions listed on this page. By placing an order, you are agreeing with these terms and conditions.
Are all your products made/shipped from you?
I collaborate with trusted partners for certain items, such as our apparel products, which are Printful dropships. This allows me to offer a wider range of products and designs while maintaining quality and service standards. Please visit the product page to check whether the items are dropshipped or handmade by me.
How do I make changes to an order I've already placed?
All orders are considered final upon checkout. However, for stickers and keychains, which are mailed/shipped from my house, I might be able to make the adjustments. Please contact me via email at firstname.lastname@example.org as soon as possible so I can correct it before your order ships.
Can I request a refund or return for items I've purchased from your store?
Due to the high production and shipping costs, I can only process refunds or returns in cases where an error or fault on my part has occurred. Please feel free to contact me with details of the issue, and I will do my best to assist you.
How do I report a problem with my order?
If you notice any problem with your order, Please send an email to email@example.com, attaching images of all the items you have received, and we can discuss the next steps to address this. After inspection of your claim, a partial/full refund or replacement can be given.
Who is responsible for paying custom taxes on international orders?
Customers are responsible for paying customs duties or taxes that may apply to international orders.
I entered the wrong address for my order. How can I correct my address? Can I get a refund?
If your order is still being packed, please email firstname.lastname@example.org to correct your address before shipping begins. However, if your order has already been shipped out, the shop will not be held responsible for any lost or missing order due to incorrect addresses.
Refunds are only granted to incorrect or damaged items that have passed the claim inspection.
Please always double-check your address before checking out.
Are you going to sell other items such as standiees/enamel pins in the future?
Yes, I plan to add more products to my shop in the future! Please sign up for my email lists to get the notification first! Or you can send a message to me via email or DM!
Here are the all the Q&A about shipping!
Where are you shipping from?
The items I mailed from my house are shipped from Saitama, Japan.
How are orders shipped, and can I upgrade to a tracked shipping option?
For stickers-only mail, I use an untracked airmail with an envelope worldwide. You can purchase a tracked mail option from here.
It will take around a few weeks upon delivery.
All the items shipped from Printful have the tracking number, and you will get the number in your confirmation email.
What do I do if I never receive my order?
If you order items fulfilled by Printful, you get the tracking number. If you order items shipped from my house and you didn't purchase the tracking option, you need to wait from 1 week to 2 months, depending on the destination.
Due to ongoing logistic disruptions caused by COVID-19, some orders might take longer to arrive. If you think your order is lost in the mail, contact me at email@example.com so we can try tracking it.
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Use of Information
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